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Terms and Conditions

Last updated: 2025-10-01 18:37:26 +0200 +0200

These terms and conditions apply to the in-home wine tastings and related services offered by Debruyn Consultancy BV (BE1005.244.553), registered office at Heistse Bossen 4/11, 2220 Heist-op-den-Berg, Belgium. The services covered by these terms are offered through the websites sipandstory.be and wijnproevenaanhuis.be. Registration with the FAVV is pending.
By using our websites or making a booking, the Customer agrees to these Terms and to the Privacy Policy, available at https://sipandstory.be/en/privacy/.

1. Definitions

  • Supplier: Debruyn Consultancy BV.
  • Customer: The individual or legal entity purchasing the Supplier’s services.
  • Services: In-home wine tastings and related services, as described in the offer and/or agreement.
  • Parties: The Customer and the Supplier.
  • Agreement: Any arrangement between the Supplier and the Customer regarding the provision of Services by the Supplier.

2. Scope

These Terms apply to all offers, agreements, and delivery of Services, unless otherwise agreed in writing. All website visitors and participants in tastings must be at least 18 years old.

3. Offers and Agreements

All offers are non-binding and valid for 30 calendar days, unless otherwise stated. The Agreement is concluded once the Customer has accepted the offer in writing and the Supplier has confirmed the request or booking in writing. Without confirmation from the Supplier, no tasting is scheduled. The Supplier reserves the right to refuse requests without providing reasons. Amendments are only binding if confirmed in writing by both Parties.

4. Services

The Supplier organizes in-home or in-office wine tastings for both private individuals and companies. During the tasting, wines are sampled and discussed. After the tasting, participants may keep the opened bottles. The minimum number of participants per tasting is four (4). The Supplier will inquire in advance about allergies and intolerances.

5. Prices

All prices include VAT. Any travel costs will be communicated in advance. From 14 calendar days prior to the tasting, the price is fixed, and the number of participants can no longer be changed.

6. Booking and Payment

  • A deposit is always required upon booking.
  • The deposit must be paid no later than 14 calendar days prior to the tasting. If the deposit is not paid on time, this will be considered a cancellation by the Customer, and the Supplier is no longer obliged to perform the service.
  • The remaining balance is payable at the end of the tasting (cash, Payconiq, or Wero) or must be received by bank transfer prior to the tasting.
  • Post-payment is not possible.
  • An invoice will be issued for each tasting, with the due date on the day of the tasting.
  • Any disputes regarding an invoice must be reported by registered mail to the Supplier’s address within 7 calendar days of the invoice date. In the absence of a timely objection, the invoice is deemed accepted. Objections do not suspend the payment obligation.
  • In the event of late payment, statutory late payment interest is due under the Belgian Act on Late Payment in Commercial Transactions, plus a fixed compensation of 10% of the outstanding amount, with a minimum of €40.

7. Cancellation and Changes by the Customer

  • Cancellation is free of charge up to 14 calendar days prior to the tasting.
  • For cancellations after this period, the deposit is retained as a cancellation fee.
  • The date and time of the tasting may be changed up to 3 calendar days prior to the tasting, subject to mutual agreement. If no agreement is reached, this will be considered a cancellation, and the deposit remains due.

8. Cancellation by the Supplier

If the Supplier cannot hold the tasting due to illness or force majeure, the full deposit will be refunded. The Supplier may also cancel the tasting without illness or force majeure. In that case, the full deposit will also be refunded. No further compensation can be claimed.

9. Liability

  • Participants are solely responsible for responsible and moderate alcohol consumption. The Supplier cannot be held liable for damages, accidents, or consequences arising from excessive consumption.
  • In case of allergies or intolerances to alcohol, sulfites, or other wine ingredients, participation is not permitted.
  • The Supplier is not liable for damages or health problems arising from undisclosed allergies or intolerances.
  • Limitation: Except where mandatory law provides otherwise, the Supplier’s total liability for all damages arising from or related to one tasting is limited to €10,000 (ten thousand euros).
  • The Supplier is not liable for indirect damages (such as consequential damages, loss of profit, or missed savings).
  • This limitation does not apply in cases of intent, fraud, or gross negligence by the Supplier, nor to liability that cannot be legally excluded (such as for death or personal injury caused by the Supplier’s fault).

10. Confidentiality and Intellectual Property

Both Parties undertake not to disclose confidential information to third parties. This obligation remains in force after termination of the Agreement. All presentations, texts, and documentation related to the tasting remain the property of the Supplier and may not be reproduced or distributed without prior written consent.

11. Privacy

The use of personal data is governed by a separate privacy policy. This can always be consulted at https://sipandstory.be/en/privacy/.

12. Force Majeure

If the Supplier is prevented from holding the tasting due to force majeure (such as illness, fire, flooding, strike, extreme weather conditions, or other circumstances beyond the Supplier’s control), performance of the Agreement may be suspended or terminated. In that case, the full deposit will be refunded to the Customer. No further compensation can be claimed. This provision applies exclusively to the Supplier. The cancellation rules for the Customer (Article 7) remain fully applicable: in case of late cancellation by the Customer, the deposit remains due.

13. Website – Use and Restrictions

The information on the Supplier’s websites is general and for informational purposes only. It may be changed at any time without prior notice. The Supplier makes every effort to provide accurate and up-to-date information but cannot be held liable for errors or inaccuracies. The websites may contain links to external sites. The Supplier has no control over the content or features of these external websites and cannot be held liable for them.
It is prohibited to use the websites for unlawful purposes, to distribute viruses, spam, or other harmful software, to engage in automated data collection (such as scraping or bots), or to use them in any way that may harm the proper functioning of the websites.

14. Right of Withdrawal

For the sale of goods (such as bottles or gift vouchers), the statutory 14-day right of withdrawal applies. For services relating to leisure activities that take place on a specific date or within a specific period (such as in-home wine tastings), the right of withdrawal does not apply (Art. VI.53, 12° Belgian Code of Economic Law).

15. Disclaimer

The websites and their content are provided “as is” and “as available”. The Supplier makes no warranties about the accuracy, uninterrupted availability, completeness, or timeliness of the websites and cannot be held liable for temporary unavailability or technical issues.

16. Indemnification

The Customer shall indemnify and hold the Supplier harmless from all third-party claims related to misuse of the websites or a breach of these Terms by the Customer.

17. Amendments

The Supplier reserves the right to amend these Terms at any time. The latest version will always be published on the websites. Continued use of the websites or Services constitutes acceptance of the amended Terms.

18. Assignment

The Supplier may assign or transfer its rights and obligations under these Terms to a third party. The Customer may not assign or transfer its rights and obligations without the prior written consent of the Supplier.

19. Waiver and Severability

Failure by the Supplier to exercise or enforce any right shall not constitute a waiver of such right. If any provision is held invalid, the remaining provisions shall remain in full force and effect.

20. Entire Agreement

These Terms constitute the entire agreement between the Parties regarding the Services described herein and supersede all prior agreements related to these Services.

21. Governing Law and Jurisdiction

All legal relationships involving the Supplier are exclusively governed by Belgian law. Disputes shall first be settled amicably. Failing that, disputes shall fall under the exclusive jurisdiction of the courts of the judicial district of Antwerp, Mechelen division, without prejudice to the Supplier’s right to bring the case before any other competent court of its choice.

22. Contact

For questions, comments, or complaints, the Customer may contact the Supplier via email: [email protected].